Set up your sending domain
Before you can send, you need to add a sending domain.Head over to our domains page for instructions on how to set up your domain.
Create your first Channel
Channels allow you to segregate your mail. Some common ways you might want to do this:
- By environment (e.g., production, staging, etc.)
- By the type of mail you’re sending (e.g., newsletters, transactional, etc.)
- By customer (e.g., customer abc)
Channels section in your Helo dashboard.Create your SMTP user
Create a new SMTP user — that’s what will give you the SMTP user ID and password you’ll need to authenticate your SMTP sending.
SMTP users must be scoped to a Channel. So When you create your SMTP user, make sure it’s set up to send via the Channel you just created.
Use your SMTP user credentials to send your first email
You’re ready for your first send! Use the following details to set up your SMTP sending with the client of your choice:Below are examples of sending via SMTP in some common languages. For testing with SMTP on the command-line, we recommend swaks.
- Host:
- Port: 587 (recommended), 25, 2525, or 465.
- Username:
YOUR_SMTP_USER_ID - Password:
YOUR_SMTP_USER_PASSWORD
While your account is in test mode, you can only send to email addresses on domains you have verified in step #1. Select the recipient for your first test send accordingly.
Need help sending your first email?
If you’re stuck or need a hand sending your first email, just send us a quick note (or join us on discord!). We’re here to help.Contact us
Human (!) support whenever you need it.
Next steps
Now that your first email is out the door, explore these key features:Sending transactional
Send transactional mail like password resets or notifcations.
Sending broadcasts
Send the same message to multiple recipients.
Domains
Set up your domains for sending mail.
Channels
Isolate your sending with Channels.
Activity
Understand how your email sending is performing.
Suppressions
Manage suppressions to improve deliverability.
Webhooks
Receive webhooks for events.